Before contacting Blizzard Entertainment Technical Support, please have the following information:
- Your computer manufacturer
- Which operating system and OS version you're using
- How much RAM (memory) you have
- The make and model of your sound and video cards
- Microsoft System information: Msinfo32
Please include this information in any support requests that you make.
Live Technical Support (available Monday through Friday):
- 9am-6pm Pacific Standard Time (949) 955-1382
- 4pm-6pm Pacific Standard Time on Battle.net After connecting to Battle.net click on channel and select Technical Support. The Online Blizzard Technical Support Representatives will have the Blizzard Employee graphic.
E-mail:
Automated technical support (available 24 hours/day, 7 days/week):
- (949) 955-1382, when you hear the message push the number 1
- Please be in front of your computer and have pen and paper handy
- Fax information is available
- If automated support can't find your answer, you will be transfered to a Technical Support Representitive (during work hours).
Faxes are accepted 24 hours a day at (949) 955-0157
Please allow 2-3 working days for e-mail and fax responses
International customers
Please contact your regional distributor for support
